Shipping Policy

At Vuori, we understand that getting your athletic wear quickly and reliably is important. Our shipping policy is designed to provide transparent, efficient delivery options so you can enjoy your new gear as soon as possible. Below is a complete breakdown of our shipping process and guidelines.

Order Processing Time

All orders are processed within 1-3 business days from the date of purchase. Processing time refers to the period between when your order is placed and when it leaves our warehouse. Please note that orders placed on weekends or public holidays will be processed on the next business day. During peak seasons (e.g., holidays, sales events), processing time may be slightly extended, but we will notify you via email if there are any delays.

Delivery Timeframes

Once your order is processed and shipped, delivery times are consistent for all locations, both domestic and international:
  • Standard Delivery: 6-12 days from the date your order ships. This timeframe includes transit time with our trusted shipping carriers.
  • Expedited Delivery: For urgent needs, we offer expedited shipping at checkout. Delivery time for expedited orders will be specified during the checkout process, ensuring faster arrival than standard delivery.
Delivery times are estimates and may vary slightly due to factors beyond our control, such as weather conditions, customs delays (for international orders), or carrier disruptions. We will provide you with tracking information to monitor your package’s progress.

Shipping Costs

Good news! We offer free shipping on all orders, with no minimum purchase requirement. There are no hidden fees—your total at checkout includes the full cost of your items, and shipping is complimentary.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a unique tracking number and a link to track your package. You can also track your order by logging into your Vuori account on our website and navigating to the “Order History” section. Tracking information may take 24-48 hours to update after your order ships, depending on the shipping carrier.

Shipping Restrictions

We currently ship to most countries worldwide. However, there may be a small number of locations we are unable to service due to shipping regulations or carrier limitations. If your location is unavailable during checkout, please contact our customer service team for assistance.
Additionally, some oversized or heavy items may have specific shipping requirements, but this is rare for our athletic wear products. If your order includes such items, we will notify you of any special shipping arrangements.

Missing or Lost Packages

If your package shows as delivered but you have not received it, please first check your delivery location for common hiding spots (e.g., porches, mailrooms, neighbor’s homes). If you still cannot locate your package, contact our customer service team within 3 business days of the delivery confirmation. We will work with the shipping carrier to investigate and resolve the issue promptly.
If your package is marked as lost by the shipping carrier, we will either send a replacement order or process a full refund, at your discretion.

Contact Us

If you have any questions about our shipping policy, order status, or need assistance with tracking, please reach out to our customer service team:
  • Email: service@vuoricluothing.com
  • Mail: 328 North Wright Avenue, Dayton Ohio 45403, United States