Terms of Purchase

These Terms of Purchase (“Terms”) govern your purchase of products from Vuori (“we,” “us,” or “our”) through our website vuoricluothing.com (the “Site”). By placing an order on the Site, you agree to be bound by these Terms, as well as our Privacy Policy and other applicable policies referenced herein. Please read these Terms carefully before making a purchase.

1. Order Placement and Acceptance

When you place an order on the Site, you submit an offer to purchase the selected products subject to these Terms. We reserve the right to accept or reject your order in our sole discretion. Reasons for rejection may include, but are not limited to: insufficient stock, inaccurate product information (e.g., pricing, description), or suspected fraudulent activity.
You will receive an order confirmation email after submitting your order, but this does not constitute acceptance of your order. Acceptance occurs only when we ship your order and send a shipping confirmation email containing your tracking number.

2. Pricing and Payment

  • Pricing: All product prices on the Site are listed in United States Dollars (USD) and are subject to change without notice. We strive to ensure pricing accuracy, but if an error occurs and a product is listed at an incorrect price, we will notify you and offer the option to cancel your order or proceed at the correct price.
  • Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Vuori gift cards as valid payment methods. By providing payment information, you warrant that you are authorized to use the payment method and that the information is accurate.
  • Payment Authorization: We will authorize your payment method at the time of order placement to ensure sufficient funds are available. Funds will be charged when your order ships.

3. Product Availability

Products on the Site are subject to availability. We make every effort to maintain accurate stock levels, but occasionally items may become out of stock after an order is placed. If an item in your order is unavailable, we will notify you via email and either remove the item from your order (and refund the corresponding amount) or offer a suitable replacement, subject to your approval.

4. Shipping and Delivery

Our shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms. This includes information on processing times, delivery timeframes, shipping costs, and tracking.

5. Returns and Refunds

Our returns and refunds terms are governed by our Refund Policy, which is incorporated into these Terms. This includes eligibility criteria, the return process, refund timelines, and non-refundable items.

6. Title and Risk of Loss

Title to the products you purchase passes to you upon delivery of the items to the shipping carrier. The risk of loss or damage to the products passes to you once the shipping carrier takes possession of the package. We are not responsible for loss, theft, or damage to products during transit, but we will assist you in filing a claim with the shipping carrier if such issues arise (see our Shipping Policy for details).

7. Product Descriptions

We strive to provide accurate and detailed product descriptions, including sizing, colors, and materials. However, we cannot guarantee that product images or descriptions will be entirely free from errors, and actual products may vary slightly from their online representation (e.g., due to screen resolution or fabric dye variations).

8. Cancellations and Modifications

You may request to cancel or modify your order only if it has not yet been processed or shipped. To cancel or modify an order, contact our customer service team immediately at service@vuoricluothing.com with your order number. Once an order has been processed or shipped, we cannot cancel or modify it, and you will need to follow our return process if you wish to return the items.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of laws principles.

10. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will revise the effective date (noted at the end of these Terms) and post the updated Terms on the Site. Your continued use of the Site to make purchases after changes are posted constitutes your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms of Purchase, please contact our customer service team:
  • Email: service@vuoricluothing.com
  • Mail: 328 North Wright Avenue, Dayton Ohio 45403, United States